Dishler Laser - Blog

We can talk all day long about our experience, technology, and culture at Dishler Laser, but if patients are not happy with the final result, we have not been successful.  Recently we sent out an e-mail survey to a consecutive group of over 100 patients asking about their experience, their results, and their satisfaction with our services.  I am happy to report to you that 97% of the respondents were satisfied, very satisfied, or extremely satisfied with their results.  Of the few people who were not satisfied, we investigated the reasons and in all but one case it had to do with administrative reasons, not their vision.

We understand that it is impossible to make everyone totally happy, and this survey has shown us what we are doing right, and a few areas that we can further improve.  Considering the wide range of people and their vision challenges that we face, this is and extremely gratifying outcome.

There has been much discussion about LASIK on this site and others about the technology, the cost, experience, and outcomes.  At the end of the day, each person must make a decision about whether vision correction is the right decision for them.  While many people try to logically make a decision if LASIK is a good choice, and if this is a good time, what most people ultimately find after having LASIK is that it was one of the best decisions that they ever made.  Why?  Because it frees them from the constant tether to glasses or contact lenses which were the only alternative.  We make many decisions throughout our lives to improve our quality of life, and LASIK is perhaps one of the most important of those decisions.