Dishler Laser - Blog

We can talk all day long about our experience, technology, and culture at Dishler Laser, but if patients are not happy with the final result, we have not been successful.  Recently we sent out an e-mail survey to a consecutive group of over 100 patients asking about their experience, their results, and their satisfaction with our services.  I am happy to report to you that 97% of the respondents were satisfied, very satisfied, or extremely satisfied with their results.  Of the few people who were not satisfied, we investigated the reasons and in all but one case it had to do with administrative reasons, not their vision.

We understand that it is impossible to make everyone totally happy, and this survey has shown us what we are doing right, and a few areas that we can further improve.  Considering the wide range of people and their vision challenges that we face, this is and extremely gratifying outcome.